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janetevans  
#1 Posted : Monday, April 16, 2018 4:41:00 PM(UTC)
janetevans

Rank: Advanced Member

Groups: Registered
Joined: 4/19/2017(UTC)
Posts: 45
United States
Location: Santa Monica

I've just tried to set up my Chromecast and it get as far as setting up the internet and won't go any further. It finds my SSID but doesn't connect and says it can't find device. Is it the router? We have a different Chromecast used upstairs that works fine on the same internet. The router is a zyxel AMG1302-T11C. The Chromecast was bought new today.
Can anyone help?
amanlos  
#2 Posted : Monday, April 16, 2018 4:47:09 PM(UTC)
amanlos

Rank: Newbie

Groups: Registered
Joined: 4/2/2018(UTC)
Posts: 7
American Samoa
Location: Los angeles

If other devices are able to connect to the Wi-Fi network and Chromecast is not working
If no other devices are able to connect to the Wi-Fi network or access the internet, please reboot your router.
Check the information now
chromecast support
chromecast help
chromecast comsetup

Edited by user Monday, April 16, 2018 4:48:15 PM(UTC)  | Reason: Not specified

janetevans  
#3 Posted : Monday, April 16, 2018 4:56:57 PM(UTC)
janetevans

Rank: Advanced Member

Groups: Registered
Joined: 4/19/2017(UTC)
Posts: 45
United States
Location: Santa Monica

Thanks for your valuable information

chromecast support
chromecast help
chromecast com setup
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