If you're having issues with playing videos in HBO GO on your computer, try the steps below.
Step 1: Check your Internet connection
HBO GO requires a constant Internet connection of 3.0 Mbps or greater to stream video. If playback is buffering on your computer, check the speed of your Internet connection by using an online site such as speakeasy.net/speedtest. If you find that your download speed is less than 3 Mbps, try connecting your computer to your home network using an Ethernet cable (if it isn't already), or contact your Internet provider for help.
