Follow the steps below if
Alexa Not Responding to Voice Commands:
Step 1 : Initially, use the power adapter that is given to you by the Echo device as there are other adapters that do not provide enough power to turn on and work in a proper manner.
Step 2 : After that, you need to press the action button that is placed on top of new Echo dot device. After that, check if it gives a response to your commands or not.
Step 3 : There is a chance that echo speakers can be responsible for the problem of Alexa not responding to voice commands, which is the reason why you need to ensure that Echo device is kept at least 3 feet away from the speakers. If the speakers are close to Amazon Echo, then it becomes hard for Alexa echo to hear a word.
Step 4 : Additionally, you need to keep your device at least 20 meters away from the walls. As the dust can fall from the walls and damage the speakers. Moreover, it can destruct the voice path and Alexa may not listen to your command because of the obstructions.
Step 5 : Additionally to solve the problem of Alexa not responding to voice commands, it is important for you to ensure that you don’t use a loud noise when you speak.
Step 6 : At the time of giving a voice command it is important for you to ensure that your voice is natural and clear.
Step 7 : Last but not least, it is essential for you to keep your Echo device far from vocal outputs such as microwave, radio, TV and many more.
alexa not responding |
amazon echo support |
download alexa app for windows 10Edited by user Tuesday, January 07, 2020 2:43:37 PM(UTC)
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