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robert  
#1 Posted : Tuesday, July 08, 2014 3:39:30 PM(UTC)
robert

Rank: Advanced Member

Groups: Registered
Joined: 7/8/2014(UTC)
Posts: 114
United States
Location: New york

Hello everyone. Joey and Doug with CenturyLink here.

We wanted to come here and reacquaint ourselves with the BIZNAS.com community. Recently we haven’t been as active here as we would like and we apologize for that. We’ve been incredibly privileged to help many of you, our customers, since joining here over five years ago and want to get things back to how they used to be. We’re going to be here to help you with your CenturyLink service, answer questions you have about it and generally participate in the discussions that take place within this support community. We may not be able to answer or fix everything, but we’ll do all we can for you.

So please share your experiences with us, we’ll take them whether good or bad! Just contact us via one of the methods below.

• Doug or Joey via IM here on BIZNAS.com to CenturyLink See Profile
• Email our team at TalkToUs@CenturyLink.com

Please include your name, account number and any helpful details on the request you’re sending. Our standard response time is between 24-48 hours (hopefully sooner) and we are only here Monday through Friday at this time. If you need immediate assistance you can contact technical support for legacy CenturyLink areas at 800-788-3600, for legacy Qwest areas at 800-247-7285 and for all Prism customers at 866-314-4148. These numbers offer 24/7/365 assistance.

Finally, we want to note that we do have customers served by different legacy footprints and that broadband technology may differ by location.
For this purpose we want to point out our specialties:

• Doug – former Qwest areas technical support and customer service
• Joey – former CenturyLink and Embarq areas technical support and customer service.

Thank you,

Joey and Doug

Edited by moderator Wednesday, July 09, 2014 3:18:05 PM(UTC)  | Reason: Not specified

james  
#2 Posted : Wednesday, July 09, 2014 12:32:31 PM(UTC)
james

Rank: Advanced Member

Groups: Registered
Joined: 7/9/2014(UTC)
Posts: 43
Canada

This is very nice to see. Thank you Joey and Doug
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