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smarttvhelpline  
#1 Posted : Thursday, March 29, 2018 9:17:10 AM(UTC)
smarttvhelpline

Rank: Advanced Member

Groups: Registered
Joined: 3/16/2017(UTC)
Posts: 30
Woman
United States
Location: Santa Fe

Hi,
When I'm trying to connect Roku with my wifi, I am unable to do that because of connection problem. I don't know how to fix it.
Please help me to resolve this connection problem.
Thank You
smithsaraus  
#2 Posted : Thursday, March 29, 2018 2:54:17 PM(UTC)
smithsaraus

Rank: Member

Groups: Registered
Joined: 1/3/2018(UTC)
Posts: 16
United States

Hi,
Settings > Network
Select Set up new wireless connection.
If you would like to connect to a different router, select Setup new wireless connection and follow the prompts.
When connected, the wireless signal strength will be shown on the screen as Poor, Fair, Good, or Excellent.


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smithsaraus  
#3 Posted : Friday, April 06, 2018 12:20:57 PM(UTC)
smithsaraus

Rank: Member

Groups: Registered
Joined: 1/3/2018(UTC)
Posts: 16
United States

Hello,

Go to Settings > Network > Check connection to perform a two-part test. The first part checks for a connection to your home network and that the wireless signal strength is good. The second part, checks that you are connected to the internet and that the internet speed is good.
If the wireless signal strength or internet speed is poor, you will be provided with on-screen instructions to help resolve the issue.



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