This document describes how to handle the version mismatch problem that occurs when a patch is installed on an
Huawei AR router.
Fault Symptom<Lab_R1>patch load AR3260-S-V200R010SPH022.pat all ru
Info: This operation will take several minutes, please wait.................
Error: Failed to match the version in the patch. Patch operation failed.
Possible CausesDevice type mismatch
The V or R version mismatch
Troubleshooting Procedure 1. Run the display device command to check the device type.
<Lab_R1>display dev
AR3260's Device status: Here is the device type
Slot Sub Type Online Power Register Alarm Primary
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
5 - 4GEW-S Present PowerOn Registered Normal NA
6 - 4GEW-T Present PowerOn Registered Normal NA
15 - SRU200E Present PowerOn Registered Normal Master
11 - PAC-350WB-L Present PowerOn Registered Normal NA
2. Run the display version command to check the version for the device.
<Lab_R1>disp ver
Huawei Versatile Routing Platform Software
VRP (R) software, Version 5.170 (AR3200 V200R009C00SPC500) Here is the version. V version is 200 and R version is 009.
Copyright (C) 2011-2018 HUAWEI TECH CO., LTD
Huawei AR3260 Router uptime is 5 weeks, 0 day, 23 hours, 13 minutes
BKP 0 version information:
1. PCB Version : AR01BAK3A VER.B
2. If Supporting PoE : Yes
3. Board Type : AR3260
4. MPU Slot Quantity : 2
3. Run the dir *.pat command to check the device type and version of patch file.
<Lab_R1>dir *.pat
Directory of sd1:/
Idx Attr Size(Byte) Date Time(LMT) FileName
1 -rw- 4,113,792 Apr 28 2021 15:14:33 AR3260-S-V200R010SPH022.pat //The device type is AR3260-S and the V version is 200 and the R version is 10.
4. Check the device type and version of the device are the same as the patch file. If the device type is different, the reason is device type mismatch. If the version is different, the reason is version mismatch.
Solution Download the new patch according to the device type showd in "display device".
Download the new patch according to the V and R version from the support website.
