Just as the title states, this is what needs to happen. Frustrated members joined forced in GA and not only got the investigation started in their state but also got the attention of the media and a news story.

Lets do the same for all the struggling and abandoned customers here in South Carolina. I've been lied to and strung along for far too long now and a measly $10 credit for dial up speeds isn't going to cut it anymore. I need a reliable ISP at home for work more than anything and I pay every month for services I do not receive. As do countless others in this state. I'll contact my local news and media groups and I'm asking that you please do the same. Hopefully we'll get lucky since these frauds are already under so much heat just a state over for fraud.

We have all the notes from this forum which serves as perfect evidence of what has been going on for sometime now. I hope we can get the same attention on these thieves as GA did and I'm sure with a little work we can successfully accomplish this.

Please post a link to your troubles in South Carolina within this thread and any details you would like to share. I'll start contacting the local media outlets and any other possible contacts that can help publish either an article or get a news story going on this horrific company and their incompetence in providing what they are charging us for.

I'll start: »[Troubles] Windstream High-Speed Internet: STAY AWAY!

Location: Campobello, South Carolina. I have struggled with dial-up like speeds since July of 2012. Since then I have been lied to constantly by techs and managers that represent Windstream. We have all heard the famous "Latency Outage" which means Windstream has oversold their own equipment causing all customers horrendous speeds. After the failed attempt to install additional T1 lines I was promised my equipment would be upgraded sometime in 2013. Lastly I was told my upgrades were approved and in the process of being completed with an ETR of late March. Now that they have missed this ETR they have stated the problem is much more complex...no more details at this time.

Coming to the conclusion that the upgrades planned by these "so called professionals" are not going to work the week of the project's deadline is unacceptable. They would have me believe numerous issues popped up the week of completing the job that they never knew existed before hand which is absurd.

Unfortunately this happens to many if not the majority of customers plagued with archaic hardware in regards to Windstream almost always failing to meet their ETR by any realistic or reasonable means, if ever for some. It's this type of incompetence that needs to be investigated by more than us the customers. We are paying the price, literally for a service Windstream is promoting yet not coming even close to delivering. All the while they are receiving stimulus money for these upgrades yet fail to come through for the rural areas in need. One has to wonder where all that government funding is going since our upgrades obviously are not a priority. I'm hoping the local media can help shed some light on the total lack of initiative on Windstream's behalf and the bogus claims of what speed their users will actually receive upon signing up for service in the surrounding areas.