How VoIP Phones Work

In the past, phones were wired to an on-premises Private Branch Exchange (PBX). This bulky machine would handle all routing and ensure each call reached its proper destination. VoIP phone features far exceed those available on old PBX systems.

Since VoIP phones process telephone calls from the internet, or the cloud, the technology employs existing computer network cabling or Wi-Fi to access telephone networks.

No additional copper wiring is needed to use your VoIP business phone service. Your phone number can stay the same as before, so there is no expense in changing it.

Because of this, making a VoIP phone call is simple. Just pick up the handset and dial a number. The technology is designed to make it simple, not more complicated.

This same idea applies to receive a VoIP phone call. It’s the same as any other call.

What Is a PBX Phone System

PBX Phone System

IP Phones