Hello Friends,

The kindle is just sitting here scanning and showing 0 results, even when sat immediately by the main router on our network. I fear the kindle Wifi chip is faulty, as even manually entering all the information is not working either. Any advice is much appreciated

Thanks

Hi,

First thing is to try rebooting your router. That is very often all that is needed.
Also try rebooting the Kindle, by pressing/sliding the power switch and hold it in place for 20 to 30 seconds before releasing it, then wait for it to reboot itself.
Also, you should visit somewhere like a McDonalds and try and see if it will find & connect to the wi-fi in there.

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