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Joined: 6/7/2023(UTC) Posts: 1 Location: USA
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Aside from regulatory compliance, an organization's capacity to efficiently and proactively handle complaints is vital for success. Customer success executives can collaborate with field sales and services, quality, engineering, and operations leaders to address a customer issue in a fast and effective manner using an automated platform for complaint handling. CQ's Complaint Management system also supports process and workflow continuous improvement (CI) and includes integrated intelligence.
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