In case you encounter an issue wherein the online media contents are not loading properly then the users must check for the available internet connection. Try to connect any other device with the Wi-Fi network to ensure that the devices are connected and upon connection users are able to access internet on that device. For detailed description of the problem along with the solution please call at Amazon Fire Stick Support Phone Number 1800-987-6301. Here, on this toll-free number you can call at any time to resolve issues.