If you are to install software on your Samsung Mobile then first verify whether your wifi is running properly or not and verify whether the speed is coming faster or not. If all things are set up exactly and then to you are not able to install software on your Samsung device then for the supervision, you can call at Samsung customer service number i.e. +1-833-293-1333 at any time. https://www.pcmonks.net/samsung-customer-service.html