When you install Adobe Creative Suite 3 products one of the following error messages appears into the installation log:
Error 1328: The Installer has insufficient privileges to modify this file C:\Windows\system32\Macromed\Flash\FlashPlayerTrust\AcrobatConnect.cfg.
Error 1309: Error attempting to open the origin file C:\Windows\system32\Macromed\Flash\FlashPlayerTrust\AcrobatConnect.cfg. System error code: 2
The example below demonstrates how the error appears when you look at the installation log:
Action 11:21:48: InstallValidate. Validating install Action start 11:21:48: InstallValidate. Error 1328.The Installer has insufficient privileges to change the file C:\Windows\system32\Macromed\Flash\FlashPlayerTrust\AcrobatConnect.cfg. Action ended 11:21:48: InstallValidate. Return value 3.
Reason
The Adobe Creative Suite 3 installer was struggling to access the file or directory identifed in the error message. The folder or file causing the error may be identified when you look at the Adobe Creative Suite installation log. For more information on finding and reading the installation log, please relate to the section, "Adobe Creative Suite installation log." The solutions below reference the most frequent locations of this errors.
Solution
Update the user privileges to files.
Important: The file path within the error messages appears just after, "to change the file" or " open the foundation file". The parent folder is immediately prior to the file referenced within the error. Within the error messages above, the parent directory to the 1328 error could be "FlashPlayerTrust".
Adobe Creative Suite installation log
The Adobe Creative Suite 3 installer log contains detailed messages on why the install failed (or succeeded). The log file makes it possible to diagnose the situation faster. Every attempted installation will append information to the previous installation log. Deleting the present installation log and running the installation again can simplify the troubleshooting process. The log file is created on both Windows and Macintosh. The error messages contained will defer in format because of Operating System differences.
Navigate to the Adobe Creative Suite 3 log file.
\Program Files\Common Files\Adobe\Installers folder.
Decompress the Adobe Creative Suite 3 log file.
Important: The log file is archived using a compression utility called gzip and certainly will require a decompression tool such as for instance Winzip or WinRAR.
Note on log names:
The log apply for the Creative Suite 3 Design Premium, for instance, is: Adobe Creative Suite 3 Design Premium 1.0.log.gz
Search the log file(s) for Error 1714 and Error 1704.
Record the paths identifed near the error message.
Important: The file path within the
QuickBooks Error 1328 messages appears immediately after, "to change the file" or " open the source file". The parent folder is immediately ahead of the file referenced when you look at the error. In the error messages above, the parent directory to the 1328 error could be "FlashPlayerTrust".
