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peter  
#1 Posted : Tuesday, July 08, 2014 4:34:23 PM(UTC)
peter

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Afganistan

I got home late yesterday and noticed that there were some glitchy pixels and lines on my HD DVR (it was storming as well), so I just watched recorded material. Today it seems worse to the point where the sound disappears and the picture is completely pixellated. I rebooted my box and it was okay for a little bit and then back to the pixellation. The box having issues is a Samsung SMT-H3270. My two standard DVR boxes have had no issues. Any ideas would be great.
alex  
#2 Posted : Tuesday, July 08, 2014 4:34:42 PM(UTC)
alex

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said by Pharmgirl99:
I got home late yesterday and noticed that there were some glitchy pixels and lines on my HD DVR (it was storming as well), so I just watched recorded material. Today it seems worse to the point where the sound disappears and the picture is completely pixellated. I rebooted my box and it was okay for a little bit and then back to the pixellation. The box having issues is a Samsung SMT-H3270. My two standard DVR boxes have had no issues. Any ideas would be great.

Your best bet is to post in the Brighthouse Direct forums and work with a BHN employee. To do this, click here: »Bright House Networks Direct
williamgray  
#3 Posted : Tuesday, July 08, 2014 4:35:12 PM(UTC)
williamgray

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Australia
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That is not an indicator of a fried box...you need to get a tech out...
sam  
#4 Posted : Wednesday, July 09, 2014 10:26:07 AM(UTC)
sam

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U.S. Minor Islands

I'm a fan of the Cisco box myself.... The non-DVR box....
John  
#5 Posted : Wednesday, July 09, 2014 10:26:41 AM(UTC)
John

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Well Neo...I can't not have a DVR. I'm what you call a videophile. LOL!

During one of the reboots, the display showed E-8 and I think that relates to an internal error for the box. The picture was the same again and none of my shows yesterday recorded. Is the Cisco HD DVR better than the Samsung one? I was using the Samsung box as my tv was Samsung.
beibei  
#6 Posted : Monday, March 20, 2017 6:58:54 AM(UTC)
beibei

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