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peter  
#1 Posted : Tuesday, July 08, 2014 4:48:10 PM(UTC)
peter

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Joined: 7/8/2014(UTC)
Posts: 69
Afganistan

Has anyone heard when Cogeco will be getting a new DVR? I have heard rumours of a new unit with 8 tuners and 1 TB hdd to compete with Rogers Nextbox 3.0.
I am getting tired of this Pace units quirks.
alex  
#2 Posted : Tuesday, July 08, 2014 4:48:28 PM(UTC)
alex

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Joined: 7/8/2014(UTC)
Posts: 78
United Kingdom
Location: London

Has anyone heard when Cogeco will be getting a new DVR? I have heard rumours of a new unit with 8 tuners and 1 TB hdd to compete with Rogers Nextbox 3.0.
I am getting tired of this Pace units quirks.

At this point I don't think the hardware is to blame, the software Cogeco uses must have something wrong. And considering whatever new unit they bring in will most likely run the same software, the problems are unlikely to go away
williamgray  
#3 Posted : Tuesday, July 08, 2014 4:48:46 PM(UTC)
williamgray

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Posts: 60
Australia
Location: sydny

Be careful what you wish for.

First of all were did you hear these rumors? Every time
I asked a CSR or Tech person about plans for a new box they have no info.

Secondly there is no competition with Rogers,if we
could choose between Rogers or Cogeco in our city
things might actually change for the better,as there
would be actual competition for Customers & Cogeco would have to keep up

Do you really believe that the Nextbox 3.0 would be free of problems?
The more complex something is the greater potential for problems.The 6412 & 6416 Motorola had issues, & the Pace RNG200N had it's share of issues as well,&
they fixed most of them with Software & Firmware updates.

As I mentioned in a previous post they recently

released a Firmware Update to the Pace RNG200N...

34.23. Which they spent over a year working on. It's

also not always the S/W or F/W that's at fault,I have had

problems clear up after Cogeco obviously fixed it from

there end or in the actual city were you live. It can also

be the signal to your box,I have cleared up problems

just by power cycling the box.

I would rather have 2 Pace RNG200N boxes with 4

tuners,as these boxes have been on the market for

sometime now,& they have had a chance to fix the

problems. My Pace RNG200N is working great.

So what quirks are you getting?
John  
#4 Posted : Thursday, July 10, 2014 2:36:47 PM(UTC)
John

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Joined: 7/8/2014(UTC)
Posts: 63
United Kingdom
Location: London

My RNG200N reboots spontaneously for no reason. It also freezes and requires unplugging with the usual 24 hours to repopulate the guide.

I have swapped it out and had a tech out, so it's not just this unit. By the way, the latest reboot was after the recent f/w update.

In addition to the aforementioned, it also only has 2 tuners and a 500 GB hard drive. Not good enough in 2014 for what we are paying.

If you would like to pay for 2 of these units feel free. Personally, I don't even like paying for 1.
sam  
#5 Posted : Thursday, July 10, 2014 2:37:19 PM(UTC)
sam

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Joined: 7/8/2014(UTC)
Posts: 65
U.S. Minor Islands

Yeah, that really sucks. I thought those problems were a thing of the past. Now that you mention it a couple of days after the F/W update my DVR rebooted over night,I noticed it in the morning. I really don't know if it is actually Cogeco who is doing this & sending a signal to the box. Maybe Cogeco_Aaron can confirm or deny this??? I would like this to stop as well it is very annoying, hopefully they will fix everything before the new fall TV season.

I own 2 Pace RNG200N's. When I used to rent I found I had a lot of problems with the old used DVR's. When I started out with a brand new box I had a lot better experience. For me 500 GB X 2 is fine,& 4 tuners is all I need.

Even if Cogeco gets something like the Nextbox 3.0 they will probably charge more for it. In my experience the new DVR's are never fully tested, & it could be a nightmare waiting to happen if & when they bring out a new box. I am definitely not looking forward to going through another set of problems. it's just not worth the frustration & headaches.
clibin009  
#6 Posted : Tuesday, March 27, 2018 12:19:04 PM(UTC)
clibin009

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Location: clibin

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